Help
Cable Equipment
Cable Equipment Info
Standard Definition Set-top Box
Motorola DCT1800
Download the Manual
Download the User Guide
Download the i-Guide
High Definition Set-top Box
Motorola DCH 6200
Download the Description
Download the User Guide
Download the i-Guide
Watch How-To Customize HD Settings
High Definition DVR Recorder
Motorola DCH 6416
Download the Data Sheet
Download the User Guide
Download the i-Guide
Watch How-To
Customize HD Settings
TiVo Premiere
Download TiVo Premiere Viewer's Guide
Download Connection Guide
Download Remote Map
Download TiVo Desktop & Broadband Features Guide
Download TiVo HD XL Viewer's GuideCustomer Control
For Williamstown Broadband customers, "Customer Control" is your free 24/7 online help desk.
Contact Us
Contact the Williamstown Cable Department if need Cable or Internet equipment and installation service.
How-To Download your Free license of Trend Antivirus
1. Visit https://my.24hoursupport.com or click the "Customer Control" button in the header menu
2. Login with your wkybb.net email and password
3. Click "Protect My PC" in left-side menu
4. Follow instructions for activating your license
